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Terms and Conditions

Last Updated: Sep 15, 2022

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the www.glowconcept.com.au website (the “Service”) operated by Glow Concept.(“us”, “we” , or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.

Appointments

Please read the terms and conditions below before making a reservation. By making an appointment with us, you are agreeing to the terms and conditions.

  • A $50 deposit is needed for all appointments.
  • Appointments must be cancelled or rescheduled at least 48 hours in advance.
  • No-shows will result in the forfeiture of the deposit.
  • Arriving late to an appointment will lessen its time; nonetheless, you will be charged for the whole appointment.
  • It is preferable if you do not use any eye makeup or moisturiser on the same day of the appointment.
  • We regretfully do not replenish lashes applied by different lash technicians. We only feel comfortable filling lashes that we have already applied. You’ll need to schedule a removal and fresh set.
Communications

By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Purchases

By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Fee Changes

By creating an Account on our service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

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